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Privacy Policy

 

BACKGROUND

This page informs you of Our policies regarding the collection, use, and disclosure of Personal Data when you use Our Service (www.omniprotect.co.uk) and the choices you have associated with that Data.

We use your Data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in Our Terms of Use, accessible from www.omniprotect.co.uk

1 - Definitions and Interpretation

“Cookies”

means small pieces of Data stored on a User’s device;

“Data Controller”

means a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal Data are, or are to be, processed. For the purpose of this Privacy Policy, We are a Data Controller of your Data;

“Data Processor”

means any person (other than an employee of the Data Controller) who processes the Data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your Data more effectively;

“Data Subject”

means any living individual who is the subject of Personal Data;

“Personal Data”

means Data about a living individual who can be identified from those Data (or from those and other information either in Our possession or likely to come into Our possession);

“Service”

means www.omniprotect.co.uk;

“Usage Data”

means Data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit);

“User”

means the individual using Our Service. The User corresponds to the Data Subject, who is the subject of Personal Data; and

“We/Us/Our”

means OmniProtect Limited, a company registered in England under company number 12661499, whose registered address is C/O Jerroms LLP, Blythe Valley Park, Blythe Gate, Solihull, B90 8AH.

 

2 - Personal Data

2.1 While using Our Service, We may ask you to provide Us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Postal Address, Town, City, Region, Post Code

3 - Marketing Communications   

3.1 We may use your Personal Data to contact you with newsletters, marketing or promotional materials and any other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send.

4 - Usage Data

4.1 We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address),browser type, browser version, the pages of Our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic Data.

5 - Tracking and Cookies 

5.1 We use Cookies and similar tracking technologies to track the activity on Our Service and hold certain information.

5.2 Cookies are files with small amount of Data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse Our Service.

5.3 You can instruct your browser to refuse all Cookies or to indicate when a cookie is being sent. However, if you do not choose accept Cookies, you may be unable to use all elements of Our Service.

5.4 Examples of Cookies We use include, but are not limited to:

  • Session Cookies: to operate Our Service.
  • Preference Cookies: to remember your preferences and various settings.
  • Security Cookies: for security purposes. 

6 - Use of Data

6.1 We may use Data collected for various purposes which include, but are not limited to:

  • To provide and maintain Our Service
  • To notify you about changes to Our Service
  • To allow you to participate in interactive features of Our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that We can improve Our Service
  • To monitor the usage of Our Service
  • To detect, prevent and address technical issues
  • To provide you with news, special offers and general information about other goods, services and events which We offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information. 

7 - Retention of Data

7.1 We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with Our legal obligations (for example, if We are required to retain your Data to comply with applicable laws),resolve disputes, and enforce Our legal agreements and policies.

7.2 We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this Data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this Data for longer time periods.

8 - Transfer of Data

8.1 Your information, including Personal Data, may be transferred to and maintained on computers located outside of your town, City, region or other governmental jurisdiction where the Data protection laws may differ than those from your jurisdiction.

8.2 If you are located outside the United Kingdom and choose to provide information to Us, please note that We transfer the Data, including Personal Data, to the United Kingdom and process it there.

8.3 Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

8.4 We will take all steps reasonably necessary to ensure that your Data is treated securely and in accordance with this Privacy Policy and that no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place which include ensuring the security of your Data and other personal information.

9 - Disclosure of Data

9.1 We may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend Our rights or property
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability 

10 - Security of Data

10.1 The security of your Data is important to Us. Please remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect your Personal Data, We cannot guarantee its absolute security.

11 - Your Rights

11.1 We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

11.2 Whenever made possible, you can update your Personal Data directly within your account settings section. If you are unable to change your Personal Data, please contact Us to make the required changes.

11.3 If you wish to be informed what Personal Data we hold about you and if you want it to be removed from Our systems, please contact us.

11.4 In certain circumstances, you have the right:

  • To access and receive a copy of the Personal Data We hold about you
  • To rectify any Personal Data held about you that is inaccurate
  • To request the deletion of Personal Data held about you

11.5 You have the right to Data portability for the information you provide to Us. You can request to obtain a copy of your Personal Data in a commonly used electronic format so that you can manage and move it.

11.6 Please note that We may ask you to verify your identity before responding to such requests.

12 - Service Providers

12.1 We may employ third party companies and individuals to facilitate Our Service (“Service Providers”),to provide the Service on Our behalf, to perform Service-related services or to assist us in analysing how Our Service is used.

12.2 These third parties have access to your Personal Data only to perform these tasks on Our behalf and are obligated not to disclose or use it for any other purpose.

13 - Analytics

13.1 We may use third-party Service Providers to monitor and analyse the use of Our Service.

  • Google Analytics Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the Data collected to track and monitor the use of Our Service. This Data is shared with other Google services. Google may use the collected Data to contextualise and personalise the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/

14 - Remarketing

14.1 We use remarketing services to advertise on third party websites to you after you visited Our Service. We and Our third-party vendors use cookies to inform, optimise and serve ads based on your past visits to Our Service.

15 - Payments

15.1 We use third-party services for payment processing ("Payment Processors").

15.2 We will not store or collect your payment card details. That information is provided directly to Our third-party Payment Processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

16 - Links to Other Sites

16.1 Our Service may contain links to other sites that are not operated by Us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

16.2 We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

17 - Changes to This Privacy Policy

17.1 We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if We change Our business in a way that affects personal Data protection.

17.2 Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date. This Privacy Policy was last updated on 15 June 2020.

18 - Contact Us

18.1 To contact Us about anything to do with your personal Data and Data protection, including to make a subject access request, please use the following details:

Email address: info@omniprotect.co.uk